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The Transit Alliance hosted a members dinner with Toronto Transit Commission(TTC) CEO Andy Byford on Dec. 14th to discuss a vision for the region. One of the highlights included a riveting discussion facilitated by Advisory Board member Gavin Pitchford that touched on the excellent work done by TTC staff to achieve a customer satisfaction rate over 80 per cent. Byford also shared the TTC’s approach to State-of-good-Repair, service improvements, funding, the new streetcars, public-private partnerships (P3’s), and the challenges of new mobility.
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